- All orders are sent with NZ Post (Track & Trace)
- Please allow an extra 24 Hours for Rural Delivery.
Orders placed before 2pm qualify for Same Day Dispatch.
- Same Day Dispatch applies from Monday to Friday. All orders placed on Friday after 2pm, Saturday and Sunday will be dispatched on Monday.
Click & Collect orders are available 7 Days a Week.
If you wish to have an order delivered to an address outside of New Zealand please contact us and we will arrange a shipping quote.
REFUNDS AND RETURNS
CHANGE OF MIND
At Texas Radio we are happy to accept a return, exchange, or issue a credit note in accordance with the following conditions:
- Will exchange or issue a credit note within 14 days of receiving purchase.
- Upon returning the garment, you must provide a ‘proof of purchase’, therefore being a tax invoice, credit or bank card statement, or order confirmation email.
- Garments returned must be in new condition and unworn to be accepted as a return. Tags must remain attached to the garment.
- All shoes are to be tried on a carpeted surface before wear. The shoe Box it came in and other packaging must accompany the garments.
Sale items cannot be refunded, returned or exchanged.
If you notice a garment is faulty, please notify us immediately.
TEXAS RADIO GIFT VOUCHER
- The Voucher cannot be redeemed for cash.
- Gift Vouchers can be redeemed only at Texas Radio in-store and on our online store
Our Opening Hours are:
Monday - Wednesday - 9.00am - 5.30pm