Shipping Daily, $7.50 NZ Wide. Click & Collect Daily.

Returns & Exchanges

REFUNDS AND RETURNS

CHANGE OF MIND

At Texas Radio we are happy to accept a return, exchange, or issue a credit note in accordance with the following conditions:

  • Will exchange or issue a credit note within 14 days of receiving purchase.
  • Upon returning the garment, you must provide a ‘proof of purchase’, therefore being a tax invoice, credit or bank card statement, or order confirmation email.
  • Garments returned must be in new condition and unworn to be accepted as a return. Tags must remain attached to the garment.
  • All shoes are to be tried on a carpeted surface before wear.  The shoe Box it came in and other packaging must accompany the garments.

SALE ITEMS

Sale items cannot be refunded, returned or exchanged.

FAULTY ITEMS

If you notice a garment is faulty, please notify us immediately.

TEXAS RADIO GIFT VOUCHER

  • The Voucher cannot be redeemed for cash. 
  • Gift Vouchers can be redeemed only at Texas Radio in-store and on our online store