Returns & Exchanges
REFUNDS AND RETURNS
CHANGE OF MIND
At Texas Radio we are happy to accept a return, exchange, or issue a credit note in accordance with the following conditions:
- Will exchange or issue a credit note within 14 days of receiving purchase.
- Upon returning the garment, you must provide a ‘proof of purchase’, therefore being a tax invoice, credit or bank card statement, or order confirmation email.
- Garments returned must be in new condition and unworn to be accepted as a return. Tags must remain attached to the garment.
- All shoes are to be tried on a carpeted surface before wear. The shoe Box it came in and other packaging must accompany the garments.
- $30 per item re-stock fee, unless its just a size swap, No Fee.
SALE ITEMS
Sale items cannot be refunded, returned or exchanged.
FAULTY ITEMS
If you notice a garment is faulty, please notify us immediately.
TEXAS RADIO GIFT VOUCHER
- The Voucher cannot be redeemed for cash.
- Gift Vouchers can be redeemed only at Texas Radio in-store and on our online store